Support

Beam & Stress — MechanicsOne

Get in touch

Email softwareone.support@gmail.com. Please say which screen you were on and what you expected instead — for a calculation question, the inputs you used are usually enough to reproduce it.

Before you write

A number looks wrong

Check the theory manual for that module first: it lists the assumptions and the range each relation is valid over, and many surprising answers are a relation being read outside its range. If the manual says the relation applies and the number still looks wrong, that is worth an email, and please include the inputs.

A field shows a dash

A dash means there is no answer, not that the answer is zero. Something it needs is missing, or the question has no answer as posed — a hole larger than the plate it is cut from, a beam with no span.

Two numbers disagree and the app says so

That is deliberate. Several screens compute a quantity two independent ways and print the difference. For a section with curved edges the two routes cannot agree exactly, and the app explains why on the spot.

The app asks me to choose

Some questions genuinely have two defensible answers — which side of a width step, which axis a column buckles about, which point on a section governs. The app shows both with the reason beside each, and never picks one quietly. The wrong pick there is not a different answer; it is an unsafe one.

Requirements

Documentation